For example, suppose a massive flood occurs, causing destruction that extends across many square miles. Insurers can use drones to survey the area and get a birds’-eye view of the damage. They can plan their adjusting activities based on the data they collect. They can prioritise their response, sending adjusters via boats to policyholders that need help the most. potential advantage of drones is greater customer satisfaction.

Drones can take more photos in less time than a human. By using drones to capture loss data, insurers can process claims more quickly. Policyholders express more satisfaction with their insurers when claims are paid promptly.